TQM, Six Sigma and CQI

What is meant by TQM, Six Sigma or CQI?

What goals are hoped to be achieved with this program?

How will these goals be measured?

How will the program be implemented?

How will the company be structured to achieve these results?

How will “buy-in” by the employees be gained?

What is the role of leadership/management in the implementation of TQM?

Discuss the implications for organizational culture





Sample Solution