Consider the arguments on the advantages of web-based surveys. Given the competing viewpoints, please discuss if you would recommend web-based surveys for criminal justice research topics and explain your answers.
Advantages of Web-based Surveys
“There is no other method of collecting survey data that offers so much potential for so little cost as Web surveys.” Zanutto (2001) described many of the reasons for the popularity with Web surveys in her presentation for her course in survey design and construction. She explained that Web-based surveys are relatively cheap. An analysis of the cost of paper vs. Web surveys by Schaefer (2001), for the Students Life Experiences Survey conducted at the Illinois Institute of Technology, determined that the average cost of paper surveys was $US2.07 per student compared to the average cost of $US.88 for Web-based surveys. Zanutto described other advantages of Web surveys as a faster response rate; easier to send reminders to participants; easier to process data, since responses could be downloaded to a spreadsheet, data analysis package, or a database; dynamic error checking capability; option of putting questions in random order; the ability to make complex skip pattern questions easier to follow; the inclusion of pop-up instructions for selected questions; and, the use of drop-down boxes. These are possibilities that cannot be included in paper surveys. Couper (2000) saw the multimedia capability of Web surveys as a real advantage, as well as the option to customize survey options for particular groups of respondents. It is interesting to note that despite many of these advantages of Web surveys, Dillman,Tortora, et al. (1998) found that the response rate was greater for plain rather than fancy surveys that employed tables, graphics, and different colors. This led the authors of this study to question the use of fancy designs and layouts in Web questionnaires.
customers then eat the food and subsequently ask for the check. After a certain period, the waiter arrives with the check. The customer then reviews the check. If there are no concerns, the customer pays the bill, otherwise verify the check to the waiter. After paying, the customer finally leaves the restaurant. Analysis of the Process Looking first at the elements of the process map, the red ovals in the process map represent the start and end of the process. The first red oval that is seen in the process map signals the start of the process, while the last red oval indicates the end of the process. The green rectangles on the other hand, represent operations or work activities. Consequently, there are about 12 green rectangles in the process map, which show vital activities or tasks. Meanwhile, the yellow diamonds signals a decision point, which involves inspection and counterchecking. In the process map for the restaurant, there are three diamonds, in which the waiter, the chef, and customers conduct inspection or counterchecking. Next, the purple triangles represent idle times or delay. In relation, there are five purple triangles, which signal idle times or waiting time throughout the process. Finally, the arrows represent movements or transportation. Moving to the process time, each step in the process consumes a considerable amount of time. For example, it takes about 10 minutes before the customers are taken to their seats. Upon entry, the customers are held temporarily to allow the receptionist to get their names, which takes about five minutes. Afterwards, the customers are again held temporarily while the table is being prepared, which takes again another five minutes. Looking at the other stages in the process map, chef’s cooking time and the customers’ eating time tends to be longest processes. It takes the chef about twenty minutes to cook and prepare the food. Similarly, it takes the customers about 20 minutes to consume the food.>GET ANSWER