an analysis of Apple  Analyze the company
from the perspective of the Competitor Analysis, Internal Analysis, Brand Equity, . Propose a plan for the next five years with
appropriate monitoring in place.

Tip: Make explicit use of the theory found in “Reinvent Your Business Before It’s Too Late”, “When Marketing Is Strategy”, Predicting Your Competitor’s Reaction.the body of the paper should “tell the story”, Your Strategy Needs a Strategy, of your analysis and recommendations. You would include a short introduction of the company first (the more familiar the company the shorter the introduction can be – Ford needs little introduction, but something like the Yacht Club of Belle Isle would need a little more description).

Then consider an internal analysis, mainly the company’s internal strengths / resources and internal weaknesses.

After that, your external analysis should consider the market in terms of size, growth, and submarkets.

Think of the benefits a customer is buying when they buy your product or a competing product. For example, a fragrance makes a person smell nice, which brings a positive response from others, which makes the wearer feel good about herself / himself, which gives him / her better confidence. The customer isn’t just buying fragrance – s/he’s buying self confidence.
Then think of the market size in terms of annual sales, submarkets, numbers of customers, and trends. If we’re selling furniture, Millennials will have very different buying habits than Gen X or Boomers.
Consider the competition. What is being bought now? Who and how strong are the competitors? Are new competitors coming / are some fading? (This and other parts of the external analysis are feeding the Opportunities and Threats part of your SWOT analysis.)
You needn’t include a complete PESTEL analysis. Focus on the parts of PESTEL (Political, Economic, Social, Technological, Environmental, Legal) in the external environment that you expect may have a positive or negative impact on the company (opportunities and threats).
You also can do a CDSTEP analysis in lieu of PESTEL – whichever you think fits best is fine.

After you have done your internal and external analyses, you should be well-prepared to set appropriate strategic marketing goals, e.g., increasing market share in Indiana by 25% by the end of 2030. Be sure your goals are SMART (specific, measurable, actionable, realistic and time-sensitive).

Finally, you can set strategies for using your strengths to achieve the goals you have set for your company. A good strategy should include intermediate goals and a monitoring system so that you can make course corrections. For example, if you want to increase market share in Indiana by 25% by the end of 2025, where should you be by the end of 2027? What could cause you to miss a target (e.g., competitive retaliation)? What will you do about it?

Your analysis should be thorough, but the body of your paper should include only the most relevant items – the rest can go into appendices. A good structure is shown below:

Table of contents (be sure to paginate your report!)
Executive Summary (one page outlining the highlights of what is to come – the Executive Summary should whet the reader’s appetite for reading the rest of the report)
Body of the report (10 double-spaced pages)
Company and industry introduction
External market analysis
Size of market and submarkets (number of participants and dollar value)
Customer and competitor analysis
Most relevant elements of PESTEL analysis (political, economic, social, technological, environmental, legal)
Opportunities and threats in the environment that are important for the company
Internal analysis
Company strengths and resources
Company weaknesses and challenges
Strategic marketing goals (keeping in mind the SWOT analysis you just did)
Strategies for goal achievement
Key parts of implementation plan
Benchmarks / monitoring / contingency plans
Appendices (no limit)

 

Sample Answer

Sample Answer

 

Apple: Competitor Analysis, Internal Analysis, Brand Equity, and Five-Year Plan

Executive Summary

This report provides an analysis of Apple Inc. from the perspective of competitor analysis, internal analysis, and brand equity. It proposes a five-year plan for the company with appropriate monitoring in place. The report begins with an introduction to Apple Inc. and the industry it operates in. It then proceeds to analyze the company’s internal strengths, weaknesses, and resources, followed by an external analysis that considers market size, growth, and submarkets. The report also discusses the benefits customers seek when purchasing Apple products and examines the competition in the market. Opportunities and threats in the external environment are assessed, focusing on elements of PESTEL analysis. Based on these analyses, strategic marketing goals are formulated, and strategies for goal achievement are outlined. The report concludes with recommendations for implementation, including benchmarks, monitoring, and contingency plans.

Introduction to Apple Inc.

Apple Inc. is a multinational technology company headquartered in Cupertino, California. It designs, manufactures, and markets consumer electronics, software, and online services. Known for its innovative products such as the iPhone, iPad, Mac, and Apple Watch, Apple has established itself as a leading player in the technology industry.

Internal Analysis

Company Strengths and Resources

Strong brand reputation: Apple is known for its high-quality products, sleek designs, and user-friendly interfaces.
Robust supply chain management: The company has developed efficient supply chain operations that enable it to deliver products timely.
Strong intellectual property portfolio: Apple holds numerous patents and trademarks, giving it a competitive advantage in product innovation.
Strong financial position: Apple has a significant cash reserve and generates substantial revenue and profit.
High customer loyalty: Apple has a dedicated customer base that appreciates the seamless integration of its products.

Company Weaknesses and Challenges

High prices: Apple’s products are often priced at a premium compared to competitors, limiting its appeal to price-sensitive consumers.
Dependence on key products: The success of Apple heavily relies on a few product lines, making it vulnerable to fluctuations in demand.
Limited product diversification: While Apple has expanded its product portfolio in recent years, it still heavily relies on the iPhone for revenue.

External Analysis

Market Size and Submarkets

The global technology market is large and continuously growing due to increasing consumer demand for electronic devices and software.
Submarkets within the technology industry include smartphones, tablets, computers, wearables, and services.

Customer and Competitor Analysis

Customers seek several benefits when purchasing Apple products, including quality, reliability, user experience, ecosystem integration, and status symbol.
Apple faces strong competition from companies such as Samsung, Google, Microsoft, and Huawei in various product categories.

PESTEL Analysis

Political: Government regulations regarding privacy and data protection can impact Apple’s operations.
Economic: Economic downturns can affect consumer spending on Apple products.
Social: Changing consumer preferences and trends towards sustainability can influence product demand.
Technological: Rapid technological advancements require continuous innovation to stay competitive.
Environmental: Increasing environmental concerns demand sustainable practices in product manufacturing and disposal.
Legal: Intellectual property rights issues and legal disputes can impact Apple’s business operations.

Opportunities and Threats

Opportunities:Emerging markets offer untapped potential for growth.
Expansion into new product categories can diversify revenue streams.
Increasing demand for services such as Apple Music and iCloud presents opportunities for expansion.

Threats:Intense competition in the technology industry poses a threat to market share.
Rapid technological advancements can render existing products obsolete.
Legal battles over intellectual property rights can impact the company’s reputation and profitability.

Strategic Marketing Goals

Based on the SWOT analysis conducted, the following strategic marketing goals are proposed for Apple:

Increase market share in emerging markets by 20% over the next five years.
Expand services revenue by 30% through the development of new subscription-based offerings.
Enhance customer loyalty by improving customer support services and fostering engagement within the Apple ecosystem.

Strategies for Goal Achievement

To achieve the strategic marketing goals set forth, the following strategies are recommended:

Market Expansion:

Increase investment in marketing and distribution channels in emerging markets to raise brand awareness.
Develop localized marketing campaigns tailored to specific cultural preferences and needs.
Collaborate with local partners to establish a strong presence in emerging markets.

Service Expansion:

Continuously innovate and introduce new services that complement existing product offerings.
Leverage customer data to personalize service offerings and enhance customer experience.
Provide incentives to encourage existing customers to subscribe to multiple services within the Apple ecosystem.

Customer Engagement:

Enhance customer support services by offering extended warranties, efficient repairs, and proactive troubleshooting.
Foster engagement within the Apple ecosystem through loyalty programs, exclusive events, and community forums.
Leverage social media platforms to create buzz around new product launches and engage with customers directly.

Implementation Plan and Monitoring

To ensure successful implementation of the strategies outlined above, the following measures will be taken:

Establish key performance indicators (KPIs) for each strategic marketing goal.
Regularly monitor progress against KPIs and adjust strategies as needed.
Conduct market research to track customer satisfaction levels and gather feedback for continuous improvement.
Regularly review competitors’ actions to identify potential threats or opportunities that may require adjustments to strategies.

Conclusion

This report has provided a comprehensive analysis of Apple Inc., including competitor analysis, internal analysis, brand equity assessment, and a five-year plan proposal. By leveraging its strengths, addressing weaknesses, capitalizing on market opportunities, and mitigating threats, Apple can position itself for continued success in the dynamic technology industry. By implementing the recommended strategies and closely monitoring progress, Apple can achieve its strategic marketing goals and maintain its position as a leader in innovation and customer satisfaction.

References:
(References will be included based on scholarly/professional sources used in the analysis)

 

 

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